Automated Google review requests and replies for home service businesses
Every finished job becomes a polite review request by text and email. We follow up, alert you to new reviews, and write replies — so your reputation grows without anyone in the office chasing it.
Reviews are the first conversation you never got to have
Homeowners read reviews long before they ever dial your phone number. The hardest part of reputation management is consistently asking every single customer at the right moment. Pink Fin automates the entire process so no happy homeowner slips away.
What Pink Fin handles after every job:
Messages that sound like you
No stiff robotic copy. We craft friendly, natural text and email templates matched to your trade.
Smart timing
Messages send right after your technician packs up or after final walkthrough, when satisfaction is highest.
Every review answered
We write and post custom replies acknowledging the technician and project, boosting local SEO relevance.
Past-customer outreach
Awaken previous happy customers from your existing client list with a polite, one-time review invite.
Unhappy-customer alerts
Get immediate notice if someone had a bad experience so you can call them directly. We never gate reviews.
Policy-safe by design
100% compliant with Google's Terms of Service: no fake reviews, no bought stars, no review gating.
Review Management Plans
Month-to-month, cancel anytime.
Starter
Automated text + email review request after every job for growing crews.
- Automated text + email request after every job
- 1 friendly follow-up message
- Up to 100 requests / month
- Instant new-review alerts
- Proven response templates
- Plain-English monthly report
Growth
Everything you need to ask every customer and have every review answered.
- Everything in Starter
- Up to 300 requests / month
- 2 friendly follow-up messages
- We write and post replies to every Google review
- One-time past-customer review outreach
- Printable QR review cards for trucks and counters
- Monthly report + 15-minute review call
Pro
Maximum volume, priority 1-business-day replies, and multi-location coverage.
- Everything in Growth
- Up to 750 requests / month
- Replies within 1 business day (Google + Facebook)
- Quarterly past-customer outreach campaign
- Unhappy-customer alerts (never blocks reviewing)
- Multi-location tracking
- Priority support + monthly strategy call
Review Management FAQ
See exactly what's holding your Google profile back.
Get a free, no-pressure Google Business Profile audit. We'll show you what's missing, what competitors are doing, and the first fixes we'd make. You keep the audit either way.